Policies & Procedures.

Thank you for taking the time to familiarize yourself with our policies. We put these in place to keep things running smoothly, support your self-care, and keep the good vibes flowing! We’re so grateful for your cooperation and support of our small business. Let’s avoid any hiccups by staying on the same page. We love you and can’t wait to move and grow with you!

Late Cancellation & No-Show Fees

Let’s show up for each other! If life happens, no worries—just cancel as soon as possible so another fellow Balancer can grab the spot.

  • No-shows or forgetting to cancel = $20 fee

  • Late cancellations (within 2 hours of class) = $10 fee

Waitlist Magic

If a class is full, hop on the waitlist—spots often open up! Here’s how we keep it smooth:

  • If you join the waitlist, please plan to attend if you get in. If you don’t make it, no stress! But if you snag a spot and no-show, the $20 fee applies.

  • Avoid late cancellation fees by removing yourself from the waitlist if plans change.

  • Stay subscribed to email/text notifications for updates and surprises!

  • A valid card or positive house account balance is required to join the waitlist.

Be ready for last-minute magic. Open spots happen more than you think!

Retreat Terms & Conditions

We keep our retreats small to ensure they’re intimate, meaningful, and full of connection. Because of this, we’ve created a cancellation policy to support everyone’s experience and manage the logistics seamlessly.

  • Non-refundable deposit required to secure your spot.

  • The remaining balance is due 90 days before the retreat. If unpaid, your spot and deposit will be forfeited to make room for someone else.

  • Payment plans available! Shoot us an email at thebalanceyogaco@gmail.com to set one up.

  • Deposits for retreats, teacher trainings, and online programs are non-refundable and non-transferable for any reason, including travel restrictions or personal changes. Refunds are at our discretion, and we recommend reviewing our full Terms and Conditions.

Cleaning & Care – Post-COVID & Beyond

We’ve always been neat freaks, but now we’ve taken things to the next level. Your health and safety are at the heart of everything we do. Limited mats available at events, please bring one if you have one!

Expect a clean, bright, and zen environment every time you step into our spaces. We’re committed to your well-being while giving you the best possible environment for movement and relaxation.

Manduka Gear – Limited Stock!

Take your practice to the next level with our top-tier Manduka tools:

  • GRP Mats: Built for sweaty sessions—grip that sticks!

  • eQua Towels: Catch the drip with these game-changers.

  • AligN Yoga Straps: Stretch deeper and find new levels of alignment.

Limited stock—grab yours while they last!

Got questions? We’ve got answers! Email us anytime at thebalanceyogaco@gmail.com.